Question
What should I do if my application/website isn't working?
Answer
If you experience any issues while using our platform, try the following steps:
- Have you checked if the app is up to date (directly from your store)?
- Have you tried logging out and back in?
- If you are accessing our website through the web version, consider clearing your cookies or trying a different browser
If the problem persists, please let us know by providing as many details as possible, such as: what device you are using (mobile/computer/tablet), what browser you are using, screenshots, error messages, etc.
